Learn exactly how your personal data is collected, where it's stored, and how it's kept secure — all clearly explained in English.
The core pillars of 1exbet's privacy policy — details below.
All your personal data and financial transactions are protected with 256-bit SSL encryption. It is virtually impossible for any hacker to access this information.
1exbet never sells your personal information to advertisers or third parties. Your data is used solely for operating our services.
What data we collect, why we collect it, and how long we keep it — all clearly laid out on this page. No hidden practices.
You have the right to request access to, correction of, or deletion of your personal data. Contact our support team and we will be happy to assist.
We use cookies only to improve your experience. You can manage cookie preferences at any time through your browser settings.
For any privacy-related questions or complaints, contact us directly. Our support team is ready to assist you.
This Privacy Policy describes how your information is processed when you use the 1exbet platform. By using the platform, you agree to this policy.
1exbet is an online Sports Betting and gaming platform serving users in Bangladesh. We believe privacy is a fundamental right for every user. This Privacy Policy is written so you clearly understand what we do — and don't do — with your information.
This policy may take a moment to read through, but we have done our best to make everything clear and straightforward. If anything is unclear, feel free to ask our support team.
By creating an account, browsing the website, or using the app on the 1exbet platform, you agree to this Privacy Policy. If you do not agree, please refrain from using the platform.
1exbet only collects data that is strictly necessary. Requesting unnecessary information goes against our policy.
| Data Type | What We Collect | Purpose |
|---|---|---|
| Identity | Name, date of birth, national ID number | KYC verification, age confirmation |
| Contact | Mobile number, email address | Account communications and OTP delivery |
| Financial | Mobile Pay/Nagad number, transaction history | Payment processing and fraud prevention |
| Technical | IP address, device information, browser | Security, multiple account detection |
| Usage | Betting history, favorite games, session data | Service improvement, responsible gaming |
We will never ask for your social media credentials, passwords, or bank account PIN. If anyone requests this information, it is a scam — report it to our support team immediately.
Data collected is used only for specified purposes. 1exbet never uses your information for unrelated activities.
Separate consent is obtained for marketing and promotional communications. You can opt out of marketing messages at any time.
1exbet uses industry-leading security standards to protect your information. Our servers are monitored at all times, and regular security audits are conducted.
TLS 1.3 encryption is used in transit and AES-256 encryption is used at rest. Your payment data is protected to the highest standard.
Our data centers are protected by multiple layers of physical and digital security. Firewalls and intrusion detection systems are active at all times.
Data Retention Period: All data is retained while your account is active. After account closure, data is typically kept for up to 5 years as required by law, then securely deleted.
1exbet never sells your personal data. However, data may be shared in the following limited circumstances:
All third-party providers are contracted with 1exbet and are required to uphold the same privacy standards. They may not use your data for their own purposes.
1exbet uses cookies on its website and app. Cookies are small text files stored in your browser that help improve your experience.
Cookies can be deleted or blocked at any time through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.
1exbet respects your rights regarding your personal data. The following rights belong to you, and we are committed to upholding every one of them.
You have the right to know and access what personal information we hold about you.
You may request corrections to any inaccurate or outdated information.
You may request the deletion of specific data — except where retention is required by law.
You can request that we pause processing your data for specific purposes.
You may request a copy of the data we hold about you.
You can request to stop receiving promotional messages at any time.
To exercise these rights, support@1exbet.bioEmail us at. We'll respond within 30 days.
1exbet strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect any information from minors.
If you know of a minor using 1exbet, please notify our support team. To learn more about responsible gaming, Responsible Gaming View page.
1exbet may update this Privacy Policy when necessary. Any changes will be reflected in the "Last Updated" date at the top of this page.
For significant changes, a notification will be sent via SMS to your registered mobile number or through the platform. Continued use of the platform after any changes constitutes acceptance of the updated policy.
Checking this page regularly will keep you up to date at all times. Previous versions may be provided upon request.
If you have any questions, concerns, or complaints about our Privacy Policy, please reach out to us directly. We're always ready to help.
Formal data requests (to view, correct, or delete your information) must be submitted via email along with the details required for identity verification.
Any privacy-related request support@1exbet.bioSend it to the address below with "Privacy Request" in the subject line — and we'll get back to you promptly.
The questions our users ask most.
Once you've read our Privacy Policy and are satisfied, open an account today. Enjoy the full Sports Betting and gaming experience in a safe environment.